At the Savvy Sophisticate we work hard to bring you the best in designer labels at reasonable prices. Our goal is to provide the best in customer service, not just say it. If you have any issues with a product you have purchased from us, simply contact us so we can make it right. Our belief is that business should be about more than just numbers. There should be a human element even if we are doing business on a computer. We want you to feel comfortable and confident in doing business with us. After all, it is you the customer that allows us to do what we love! Please read our policies below so there are no surprises.
SHIPPING - We ship next business day on most items. Should there be a delay, we will contact you promptly to let you know when your purchase will be shipped. Most items will ship via Priority mail. Some items may ship via First Class mail or UPS depending on the weight and size of the item.RETURNS - We offer a 30 day money back guarantee on everything we sell. If you are not completely satisfied with your purchase, simply open a return. As soon as the product is received in the condition it was sold in, your refund will be issued.
RESTOCKING FEE - We do charge a small restocking fee on all returned items due to the fact that we offer free shipping.
FEEDBACK - Feedback is as important to us as a seller as it is to you as a buyer. We leave prompt feedback and ask that you provide the same.
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